Our Warranty

Warranty Agreement

Prep-Rite Painting agrees to the following:Our Warranty

  1. Prep-Rite will furnish the equipment and materials needed to complete the job unless otherwise specified.
  2. Prep-Rite warrants that the work shall be free from defect caused by a Prep-Rite employee or materials furnished by Prep-Rite for the period of two years. If notified, Prep-Rite will inspect any areas in question and will make appropriate repairs if covered under the terms of this agreement.

NOT INCLUDED: Window sills (one coat), door sills, porch/deck/garage floors, railing tops, metal roofs, flashing, rotted wood, mildew, rusted areas and/or color fading.

Customer agrees to the following:

  1. Material/Washing deposit is due upon signing of contract. Work will not begin without a signed copy of the contract.
  2. Balance is due upon completion of the job, after final inspections.
  3. Final color selection and approval prior to start date.
  4. Prep-Rite materials will be stored on the property of the customer until the job is completed.
  5. Reimbursement of Prep-Rite Painting in the event that a collection agency is needed, including all associated fees.
  6. The customer will be available for walk through prior to any work performed in order to review and sign the damage control sheet.
  7. The customer will be available while the job is in progress to unlock windows/doors, approve color matches and for final inspection when the job is complete.
  8. Customer will notify Prep-Rite of all insufficient window/door sills prior to pressure washing home. Prep-Rite will not be responsible for any water penetration or damage.
  9. There will be a $5O charge for all NSF/bounced checks.
Credit card transactions will incur a 2% transaction fee.

 
Warranty Limitations and Exclusions:

  1. Prep-Rite is not responsible for one-coat paint coverage when the customer requests a color change. (Two coats are recommended when changing colors)
  2. Prep-Rite is not responsible for verifying colors selected by the customer. (A sample is recommended)
  3. Prep-Rite is not responsible for any existing damage, such as paint drips, broken shingles, gutter damage, cracked/broken windows, etc. (Refer to damage control sheet)
  4. Prep-Rite is not responsible for cutting, trimming, sawing or removal of any landscape.
  5. Prep-Rite is not responsible for pet control.
  6. Deep cracks/ceiling cracks for interior painting will be repaired, but Prep-Rite will not warrant these areas.
  7. Prep-Rite will not warrant staining or painting plastic or fiberglass doors.
  8. Prep-Rite is not responsible for future wood deterioration on areas not replaced prior to painting.
  9. Prep-Rite is not responsible for color fading.
  10. Prep-Rite is not responsible for areas located by a home inspector once home has been painted and approved.
  11. Prep-Rite is not responsible for priming new areas which a third party carpenter has completed. Minimal charge will be added to final total.
  12. Prep-Rite does not warrant painting over wallpaper.
  13. Prep-Rite does not warrant window sills (one coat), door sills, porch/deck/garage floors, railing tops, metal roofs, flashing, rotted wood, mildew, rusted areas and/or color fading.

Terminations:

  1. Prep-Rite Painting has the right to terminate this agreement at any time and will refund the customer’s full deposit.
  2. The customer may terminate this agreement with a two-week notice prior to their start date. Deposits will be returned in full, upon proper notice.

SIGNING OF CONTRACT INDICATES THE CUSTOMER’S KNOWLEDGE AND ACCEPTANCE OF ALL WARRANTY ISSUES