Find answers to common questions!
When you have questions about painting, our team is here to provide the answers you need. Below, we’ve provided clear, concise, helpful responses to common inquiries we receive. You can also contact us directly if the information you’re looking for is not included here.
Are you licensed and insured?
Yes, and in addition to being fully licensed and insured, we are also proud members of the Holly Springs Chamber of Commerce and the Cary Chamber of Commerce. We also have excellent ratings with reputable consumer reporting platforms like Angi and the BBB.
How much experience does your team have?
We have been serving the local community with exceptional interior and exterior painting services since 2001, and our leadership and core team bring over 40 years of combined industry experience to every project we’re a part of.
Do you offer free estimates?
Yes, we provide free, detailed estimates for all projects. Each quote we provide outlines the scope of work, and we’re also happy to answer any questions specific to your estimate so there are no surprises once you accept.
How are you different from other painting companies?
It says it right in our name – we focus on the “prep” to ensure high-quality, long-lasting results. Our team understands that the secret to an amazing paint job is taking the time to sand, caulk, prime, and handle any other necessary preparation before the first coat of color touches the wall.
Do you offer commercial and residential services?
Yes, our team proudly works with homeowners and business owners, and we are prepared to handle everything from a single roof refresh to a complete repainting of a commercial building like an office or industrial space.
How do I request a consultation appointment?
You can reach out by phone at (919) 552-2689 or fill out our online contact form. Our team will respond promptly and schedule a time that works for you.
Do you offer any warranty on your work?
Yes, all of our services are backed by a two-year warranty that the work will be free from defects caused by our employees or any materials we supplied.
How does your team protect the rest of my space, such as furniture and flooring, while you are doing an interior painting service?
We will move furniture to the center of the room, cover it with plastic, and lay drop cloths and tape to protect the flooring. Once we are done, we remove the covers, clean the space, and return everything to its original position.
Do you offer assistance with color selection?
Absolutely! As your house painter, we provide both color selection and color matching services, so we can make recommendations on what would suit the room’s features and avoid clashing tones.
Can you paint kitchen cabinets?
Will your team take care of imperfections or damage in the drywall before getting started?
How do you prepare exterior surfaces for painting or staining?
We begin by pressure washing the surface to remove dirt and mildew. We then scrape away any loose paint, sand the surface, and apply a high-quality exterior-rated primer to ensure the best adhesion.
What type of paint products do you use?
Can you repair rotted wood before painting?
Can you stain my fence or deck?
Yes, we also offer staining services for areas like fences, decks, screened-in porches, and more, helping protect them from UV damage and weathering.
Do you provide industrial-grade coatings?
Yes, we offer industrial painting services that utilize specialty products designed for use in industrial environments like warehouses, manufacturing plants, or retail spaces.